~ Customer Cubby ~
Does Giggles Children's Boutique have a catalog?
Currently we do not have a catalog.
I'd like to be informed of product launches, promotions and upcoming events. What do I do?
For your convenience, a "Sign-up For Our Email Newsletter" link has been placed on our main Home page and at the top of this page.
Can I order by phone?
Currently, we do not accept orders by phone. However, during checkout, you can choose to print your completed order form and fax it to us for processing.
How can I change or cancel my order?
Before completing the checkout process you can review your shopping bag items and add or delete items from your bag. Once your order is completed, you will receive a confirmation e-mail with your order number. If you'd like to cancel your order before shipping, you will need to send an email that references your order number in the subject field to service@giggleschildrensboutique.com within an hour of your order submission.
I'd like to ship the items in my order to multiple addresses. I live outside of the United States. Can I place an order with Giggles Children's Boutique? What is your return policy?
If you would like to ship to more than one "ship to" address, please email us at service@giggleschildrensboutique.com and reference your order number in the subject field. In the body of the email please include the addresses and items from the order the recipients will be receiving.
At this time, we only accept orders from the continental
We pride ourselves in having outstanding products. Our goal is no return products; only return satisfied customers! Yet, in the event that a product is faulty, you need an exchange, or you just do not like the product; we are here to assist you and will do our best to make returning your item a trouble-free process. Customer service is extremely important to us and we stand by your requests. If you would like to return your product, please return it to us up to 10 days from the date of purchase; for exchange or a full refund of your purchase price, less shipping charges. For exchanges, or if we made a mistake with your order, we will waive the shipping fee.
Please notify us of the reason of return via email prior to shipping. We will email you a RMA CODE (Return Merchandise Authorization Code) that you must include on the receipt. Please note that without the RMA CODE, we cannot process the refund or exchange. To obtain a RMA CODE, email our Returns Department . You will receive the code via email within 2 business days.
We require items to be returned in their original condition and packaging, with tags attached. Please understand that we do not refund purchases of sale items, seasonal items, special occasion items, personal spa items (shampoos, bubble baths, lotions, creams, etc.), or monogramed/personalized items.
We cannot accept returns if:
Which credit cards do you accept?
We accept MasterCard and Visa.
Is my credit card information secure?
When your credit card information is being transmitted from your computer to our servers it is being secured through an SSL (Secured Sockets Layer). SSL technology is a transaction security standard that provides data encryption, server authentication, and message integrity. It is widely used and trusted by the e-commerce industry. To confirm that your credit card information is being transmitted via SSL look out for the "https:..." in your web address field.
Do I have to pay an online sales tax for my order?
Sales taxes will only be charged on orders placed and received within the state of
What is your credit card charge policy?
With the exception of personalized or custom orders, your credit card is charged when your items are shipped. For personalized or made-to-order items, your credit card will be charged at the time you place the order. If your order is comprised of a mix of items (i.e. customized and regular items), then your card will be charged the full amount when non-customized items are shipped.
BUSINESS OPERATIONS
Giggles Children's Boutique closes it's website for business, June thru September; and returns to bring smiles and giggles to our customers, just in time for back-to-school with blow-out Summer and Fall clearances.
POLICIES
Privacy & Security Policy
Secure Shopping
For your security, orders on our site are encrypted with SSL technology on both the client and server end. Your information sent via the Internet can be trusted to arrive privately and unaltered, to our server only. It's virtually impossible to decode. In order for SSL security to work, you must use an SSL-enabled browser.
Your Privacy Online
Giggles Children's Boutique is committed to ensuring the privacy of our customers. We keep confidential any information entered during ordering and subscription sign-up. While our Web site automatically recognizes your Internet Service Provider, you cannot be identified as an individual. When someone makes a purchase at GigglesChildrensBoutique.com, we track which pages of our site are visited in order to improve the overall shopping experience.
Cookies
No, not the yummies that are typically enjoyed with milk. These cookies are small pieces of information that are stored by your hard drive, used for record keeping purposes. We use cookies to make visiting and using our site easier. Your cookie allows us to recognize you when you return to our site and provides you with access to your information. Cookies can help us determine which parts of our site are the most or least popular and provide us with direction to improve our customer's shopping experience. We use cookies, but do not store personally identifiable information in your cookie. In addition, advertisers or other companies do not (and will never) have access to Giggles Children's Boutique’s cookies.
Information We Use
Giggles Children's Boutique uses customer information for the following purposes: to customize the advertising and content you see on our sites; to fulfill your requests for certain products and services; and to contact you about new products or services, special events and promotions.
Contact Us
Terms of Use
Please review the following basic terms that govern your use of and purchase of products from our Site. Please note that your use of our Site constitutes your agreement to follow and be bound by the terms (the "Agreement"). We may from time to time, change the terms that govern your use of our Site. Your use of our Site following any such change constitutes your agreement to follow and be bound by the terms as changed. We may change, move or delete portions of, or may add to, our Site from time to time.
You represent that no Comments, etc. submitted by you to the Site will violate any right of any third party, including copyright, trademark, privacy or other personal or proprietary right(s). You further represent that no Comments, etc. submitted by you to the Site will be or contain libelous or otherwise unlawful, abusive or obscene material. You are and shall remain solely responsible for the content of any Comments and/or other submissions you make.
You agree that Giggles Children's Boutique may use and/or disclose information about your demographics and use of the Site in any manner that does not reveal your identity.
Product Display and Description
We have made every effort to display as accurately as possible the colors of our products that appear at the Site. However, as the actual colors you see will depend on your computer monitor, we cannot guarantee that your monitor's display of any color or texture or detail of actual merchandise will be accurate. Giggles Children's Boutique cannot guarantee that product descriptions or the Content of this Site is accurate, complete, reliable, current or error-free. If you determine that a product offered by Giggles Children's Boutique is not as described, your sole remedy is to return it in an unused condition for a refund within 10 days. Any personalized products offered by Giggles Children's Boutique are non-refundable.
Transfer of Risk and Title
Upon the delivery of your purchase from Giggles Children's Boutique to the shipping company, the risk of loss and title for your purchase passes to the carrier.
Links to Other Web Sites and Services
To the extent that this Site contains links to outside services and resources, the availability and content of which Giggles Children's Boutique does not control, any concerns regarding any such service or resource, or any link thereto, should be directed to the particular outside service or resource. Giggles Children's Boutique makes no representation or warranty that any web site links contain suitable, appropriate materials. Giggles Children's Boutique does not assume any responsibility or liability for the actions products or content of any other third parties.
DISCLAIMER
THIS SITE AND ALL CONTENTS OF THE SITE ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING WITHOUT LIMITATION WARRANTIES OF TITLE OR IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE. GIGGLES CHILDREN'S BOUTIQUE DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAIL SENT FROM GIGGLES CHILDREN'S BOUTIQUE ARE FREE FROM VIRUSES OR OTHER HARMFUL COMPONENTS. YOU ACKNOWLEDGE BY YOUR USE OF THE SITE THAT YOUR USE OF THE SITE IS AT YOUR SOLE RISK, THAT YOU ASSUME FULL RESPONSIBILITY FOR ALL COSTS ASSOCIATED WITH ALL NECESSARY SERVICING OR REPAIRS OF ANY EQUIPMENT OR SOFTWARE YOU USE IN CONNECTION WITH YOUR USE OF OUR SITE, AND THAT GIGGLES CHILDREN'S BOUTIQUE SHALL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND RELATED TO YOUR USE OF THIS SITE.
Indemnification
You agree to defend, indemnify and hold Giggles Children's Boutique harmless from and against any and all claims, damages, costs and expenses, including attorneys' fees, arising from or related to your use of the Site or any claim by a third party that your Comments infringe the third party's rights.
Miscellaneous
Unless otherwise specified, this Site and the Contents thereof are displayed solely for the purpose of promoting Giggles Children's Boutique's products and services available in the United States. This Site is controlled and operated by Giggles Children's Boutique from its offices in Pasadena, California.
This Agreement shall be construed in accordance with the laws of the State of
Termination
This Agreement is effective unless and until terminated by either you or Giggles Children's Boutique. You may terminate this Agreement at any time. Giggles Children's Boutique also may terminate this Agreement at any time and may do so immediately without notice, and accordingly deny you access to the Site, if in Giggles Children's Boutique's sole discretion you fail to comply with any term or provision of this Agreement. Upon any termination of this Agreement by either you or Giggles Children's Boutique, you must promptly destroy all materials downloaded or otherwise obtained from this Site, as well as all copies of such materials, whether made under the terms of this Agreement or otherwise.
